These crackers are the best I've had re: ingredients, taste, deliciousness. However, the shipping took at least double what it should have taken and the tracking number did not work; I wrote to the company about this and did not get a response. Customer service is vital when running a business, and defective tracking plus lack of response to a query were an annoyance in the process, hence 4 stars instead of 5 for the crackers themselves.